Return & Refund Policy

60-Day Satisfaction Guarantee

At Physician’s Choice, we want you to be completely satisfied with your purchase. If you are unsatisfied with your purchase, we offer a 60-day return policy with no questions asked.

To request a return or refund, please contact us at refunds@physicianschoice.com or call 1-877-395-2707. Please provide your order receipt or proof of purchase.

Returns

Returns may be requested within 60 days of purchase.

Outside of the initial 60-day return window, products must be unopened, unused, in their original packaging, and in the same condition in which they were received.

All returns are subject to approval by Physician’s Choice.

Once your return has been received and inspected, we will send you an email confirming receipt and informing you of the status of your refund.

Refunds

If your return is approved, the refund will be issued to your original payment method.

Approved refunds are generally processed within 10–14 business days for the amount paid for the product.

If you have not received your approved refund within 7–10 business days after processing, please contact refunds@physicianschoice.com.

Please note that your bank or payment provider may require additional time to post the refund to your account.

Exchanges

Exchanges are subject to approval by Physician’s Choice.

We generally replace products only when they arrive damaged or when a confirmed shipping error results in an excessive delay or misplaced shipment.

For exchange requests, please contact support@physicianschoice.com or call 1-877-395-2707.

Return Shipping

For approved returns, customers are generally responsible for return shipping costs.

Original shipping costs are non-refundable.

Approved returns should be securely packaged and shipped to the return address provided by our customer service team.

We recommend using a trackable shipping service and purchasing shipping insurance for items valued over $75.

Fraudulent Orders

If you believe that you are the victim of a fraudulent order, please contact us within 30 days of the purchase date at fraudprevention@physicianschoice.com.

If a fraudulent transaction is confirmed, Physician’s Choice may issue a full refund or assist with the dispute process.

Contact

Email: refunds@physicianschoice.com
Customer Support: support@physicianschoice.com
Phone: 1-877-395-2707